strategy

Training & Learning
employee coaching
A Practical Guide to Employee Coaching for L&D TeamsLearn how to set up an employee coaching program in your company. This guide shows how to coach employees and shares real workplace coaching examples.
Tom Baragwanath
Tom BaragwanathGlobal Head of Content, 360Learning
Training & Learning
The 5 levels of the 360Learning Maturity Model
How to Level Up Your L&D Strategy Using the L&D Maturity Model FrameworkWant to take your career in L&D to the next level? Our curated list of resources will set you on the right track.
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Training & Learning
Photo of a sign with two arrow representing how to choose the best customer training software for your business
Best Customer Training Software in 2026: 7 Platforms ComparedCompare the 8 best customer training software platforms for 2026. See features, pricing, and pros and cons, and find the right LMS for customer education.
Genevieve Carbone - 360Learning
Genevieve CarboneDirector of Product Marketing, 360Learning
Training & Learning
diversity audit
How to Use a Diversity Audit to Create Better DEI TrainingAn in-depth look at your company’s commitment to DEI through the lens of a diversity audit can help you to create a more inclusive environment.
Robin Nichols
Robin NicholsGlobal Head of Content, 360Learning
Training & Learning
An open sign representing customer education
Customer Education: Benefits, Strategy, and How to Choose a PlatformWhen done right, customer education can speed up onboarding, decrease support tickets, and so much more.
Genevieve Carbone - 360Learning
Genevieve CarboneDirector of Product Marketing, 360Learning
Training & Learning
Blended Learning Is Dying. To Save It, We Must Change What it Means.
Blended Learning Is Dying. To Save It, We Must Change What it Means.Forgot physical vs. digital. The future of blended learning is 100% digital and collaborative. Let me explain.
Nick Hernandez
Nick HernandezCEO, 360Learning
Management & Mindset
Institutional knowledge
Institutional Knowledge: How to Turn Employee Expertise Into Proprietary SkillsWhat is institutional knowledge, and how do you preserve it? Learn how to capture employee knowledge, protect institutional memory, and scale proprietary skills.
Joei ChanDirector of Brand & Content, 360Learning
Training & Learning
Typewriter parts representing LMS integration
LMS Integration: How to Build a Connected Learning Ecosystem in 2026An LMS that doen't integrate with your tech stack is more hassle than helpful. Here's all you need to know about LMS integration, from benefits to best practices.
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Training & Learning
ai-for-learning-and-development
AI in Learning and Development: 4 Practical Use Cases for Better TrainingWe discuss four use cases of human-centred AI in learning and development, including how L&D teams can use  AI as a co-pilot.
frederique-campbell
Frederique CampbellContent Lead US & UK, 360Learning
Training & Learning
Learning in the flow of work report
Chapter 4: Half of German Employees Need More Breathing Room to Learn EffectivelySkills and knowledge are becoming obsolete almost overnight, and as a result, German L&D teams are unable to upskill quickly enough. So, how can learning in the flow of work solve this? Find out here.
Friederike Haerter
Friederike HaerterContent Lead | 360Learning
Training & Learning
Chapter 2: Two-Thirds of Brits Want to Go It Alone—but They Need a Little HelpIn this chapter, we focus on how far UK L&D teams have come in implementing learning in the flow of work and offer recommendations on where to go next.
frederique-campbell
Frederique CampbellContent Lead US & UK, 360Learning
Training & Learning
Learning in the flow of work report
Chapter 1: US Learners Are Motivated but Have No TimeRead on to find out how US employees prefer to learn, what obstacles stand in their way, and to which degree L&D professionals understand these challenges.
Robin Nichols
Robin NicholsGlobal Head of Content, 360Learning