Jocelyn Ho
Jocelyn Ho
Contributing Editor, L&D Insights

Jocelyn writes practical guides and playbooks on corporate learning for 360Learning and manages content for the US and UK blog. She covers topics such as collaborative learning, AI in L&D, and in-depth case studies that share insights from the most successful L&D teams. She is the founder of Newlance Consulting, a Paris-based digital marketing consultancy.

Training & Learning
9 Essential LXP Features You Should Know AboutWe examine 9 key LXP features to understand the role they have in corporate training, upskilling, and boosting learner engagement
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Training & Learning
The 5 levels of the 360Learning Maturity Model
How to Level Up Your L&D Strategy Using the L&D Maturity Model FrameworkWant to take your career in L&D to the next level? Our curated list of resources will set you on the right track.
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Training & Learning
woman in cafe representing learning experience platforms
The 10 Best Learning Experience Platforms (LXP) for 2026We explore what a learning experience platform is, the key features you should be on the lookout for, and list the top ten LXPs for 2026.
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Training & Learning
choosing the best lms for your saas company
SaaS LMS: How to Choose + Key Features For Employee TrainingEffectively scaling employee & customer training is a major priority for SaaS companies that want a chance at success. Choosing the right LMS is the first step.
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Training & Learning
employee upskilling stretch assignments
4 Stretch Assignment Examples for Upskilling Your WorkforceIncrease your employees' knowledge, performance, and engagement by challenging--and supporting--them to "stretch" their current skill set and abilities.
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Training & Learning
pink staircase representing employee upskilling
Employee Upskilling: How Training New Skills Future-Proofs Your OrganizationUpskilling from within boosts employee retention, productivity, and career mobility. Learn how filling workforce skills gaps drives business growth when budgets are tight and time is short.
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Training & Learning
temple roof representing upskilling stages
How to Upskill the Workforce at Different Stages of the Learning CycleTruly effective upskilling is a continuous process that extends into different phases of the employee lifecycle. Here's what that looks like in practice.
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Training & Learning
Planes in aerobatic formation representing collaborative learning
Online Collaborative Learning: Meaning, Importance & ToolsWe break down what collaborative learning is, why it’s important, and list six online collaborative tools you should consider to upskill your workforce
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Training & Learning
flower bloom representing employee upskilling
Invest in Your Employees With an Upskilling ProgramYour L&D team needs an upskilling program to future-proof your workforce. Here are 3 best practices to help you get started.
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Training & Learning
employees internal movement
Why Internal Movement for Employees Should Be Your Top Priority in 2026Companies face difficult decisions in times of economic uncertainty. Internal movement helps retain top talent and reduce costs by moving your employees into new roles that align their skills and interests with current business priorities.
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Management & Mindset
employee education assistance program books
Employee Education Assistance Program: 5 Benefits and the Cost of ImplementationAn employee education assistance program helps you attract, retain, and upskill talent. Interested? Explore 5 major benefits and the cost to implement an EAP.
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights
Training & Learning
Collaborative Learning in Action: Lessons From 5 Leading CompaniesLearn how these organisations used collaborative learning to tackle major L&D challenges, and drive significant business results.
Jocelyn Ho
Jocelyn HoContributing Editor, L&D Insights